Alcance-IT.

Legal

Privacy Policy

Last updated: January 19, 2026

1. Introduction

At Alcance-IT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact data: name, email address, phone number when you complete our forms.
  • Communications: any messages you send us through the website.

2.2 Information Collected Automatically

  • Usage data: pages visited, time spent, clicks.
  • Technical data: IP address, browser type, operating system, device.
  • Cookies: small text files stored on your device.

3. Use of Information

We use your information to:

  • Respond to your inquiries and requests.
  • Improve our website and services.
  • Send marketing communications (only with your consent).
  • Comply with legal obligations.

We process your personal data under the following legal bases:

  • Consent: when you voluntarily provide your data.
  • Legitimate interest: to improve our services and communicate with you.
  • Legal obligation: when required by law.

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

  • Service providers: who help us operate the site (hosting, analytics).
  • Legal authorities: when required by law.

6. Your Rights (GDPR)

You have the right to:

  • Access: request a copy of your personal data.
  • Rectification: correct inaccurate data.
  • Erasure: request deletion of your data.
  • Portability: receive your data in a structured format.
  • Objection: object to the processing of your data.
  • Restriction: restrict processing in certain cases.

To exercise these rights, contact us at: contacto@alcance-it.es

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law.

8. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

9. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes by posting the new policy on our website.

10. Contact

If you have questions about this Privacy Policy, contact us: